Save more subscribers,
right inside the email.
Convert, reactivate, and save — in one tap.
Email still sends people somewhere else to act. Zaymo makes the email itself interactive, so the moment of intent and the action finally live in the same place — no login, no redirect.
Your next shipment is coming up
Update, delay, or swap before your order locks in.
Monthly Subscription — 3 Bars
Ships Sat, Jul 27 · Every month
Manage my subscription →
Build the retention play right on your Klaviyo template.
Import the billing reminder you already send from Klaviyo, then drag two Zaymo blocks straight onto it. No rebuild, no developer, no new email — the same reminder becomes interactive in minutes.
Subscription portal block
fewer subscriber cancellations
Subscribers delay, skip, or swap in one tap instead of leaving to cancel.
Products block
lift in subscriber cross-sells
Curated one-click add-ons turn the same reminder into a second order.
Churn is a friction problem, not a loyalty problem.
- The #1 reason subscribers cancel isn't dissatisfaction — it's having too much product. They just need to slow down.
- But the moment they go to delay, skip, or swap, the email hands them off to a login or a portal. That friction is where they drop — or cancel instead.
Move the controls inside the email, and a temporary problem gets solved instead of ending the subscription.
The results
What Zaymo customers see, on average
Fewer cancellations across five DTC brands
Every figure A/B-test validated against each brand's own control.
Put the fix inside the billing reminder.
Zaymo embeds a live subscription portal inside the billing reminder — the one email subscribers reliably open, because it's about their money. They act on their subscription in a single tap, with no login, no redirect, and no support ticket.
Delay
Push the next order out when they're overstocked.
Skip
Skip a single shipment without touching the plan.
Swap
Change the product, or add a one-click cross-sell.
Adjust frequency
Slow the cadence instead of stopping it.
One email, two levers.
The same high-intent email that keeps a subscriber can also grow their order. Curated one-click cross-sells sit right below the portal, so subscribers add to their next shipment before the moment passes — again, no redirect.
Trade up, don't cancel.
Let subscribers swap this cycle's product for a different or higher-value one, right inside the reminder. A swap keeps the subscription intact where a cancel would have ended it — same one-tap portal, no support.
Win back without a discount.
A one-click reactivate CTA on post-cancellation and failed-payment emails recovers churned subscribers with zero incentive. Harry's saw subscribers reactivate with no discount at all.
The Billing-Reminder Retention Play.
Every brand in our retention study ran the same move: an interactive subscription portal embedded in the billing reminder. Delay, skip, swap, or change frequency in one tap — no login, no redirect. The billing reminder is already your highest-attention email. The only question is whether it lets subscribers stay.
A subscriber who delayed their upcoming order was 60% less likely to cancel.
Create Wellness — the mechanism behind the retention numbers.
“They can make changes without ever having to contact us, which has also reduced customer service volume on our end.”
“Being on Zaymo has been great at letting our customers quickly push out their order rather than cancel.”
Frequently asked questions
Have a question we didn't cover? Book a demo and ask.
Go deeper in the Help Center
See it running on your own flows.
Actions beat clicks, and every figure is A/B-test validated against your own control. Book a demo and we'll map it to your subscription flows.