Free to join
Product Feedback Group
A standing group of retention and lifecycle operators who see what we're building before it ships, and get a direct line to the people building it. Open office hours once a month. No pitch, no roadmap theater.
Not a sales channel — nobody in the group gets pitched for being in it.
Apply to join
Cohorts open a few times a year. Applying takes a minute.
What members get
The group is small on purpose. We keep it to a couple of dozen operators so every session is a conversation rather than a webinar.
Early access
New modules land in your account weeks before general release, with the rough edges still on them. That is the point.
A direct line
A shared channel with the people who write the code — not a support queue, not a CSM relaying tickets.
Real influence
We bring open questions before they are decided. Members have killed features here as often as they have asked for them.
The other operators
The part members say they value most: office hours alongside peers solving the same retention problems on the same stack.
Who it's for
- You own lifecycle, retention, or CRM at a DTC brand
- You send real volume on Klaviyo — Zaymo customer or not
- You have opinions about email that you have tested
- You would rather fix the tool than work around it
And who it isn't
- You are evaluating Zaymo and want a longer trial
- You need a signed roadmap commitment for your team
- You are an agency looking for a partner channel
- You cannot make the time for office hours, honestly
If you are in the second column and still want in, apply anyway and say so. We have been wrong about fit before.